On December 5, 2022, the Faculty of Business Administration held an online sharing session with the participation of the Faculty's lecturers. In this activity, Mr. Nguyen Quang Phong presented a research paper titled " Influences of artificial intelligence (AI) awareness on career competency and job burnout " by Haiyan Kong and colleagues.
According to the World Economic Forum, by 2025, up to 52% of human jobs will be done by automated machines, meaning that personnel operating in dozens of occupations will be completely replaced by robot. Therefore, we need to admit that technology is gradually taking over the world and robots are the most tangible "embodiment" of an extremely effective replacement for some human jobs.
According to the content of the research paper, the integration of robots will change the boundaries of work, profession and organization, which can affect the operating model of many businesses (shifting from using many workers to the environment). into the form of using a robotic system). The strong development of technology and artificial intelligence (AI), leading to a number of jobs in the field of restaurants - hotels such as receptionists, rooms are gradually being replaced by robots.
Hotel workers are worried that AI can replace their jobs, leading to burnout and fatigue. However, this perception motivates employees to adapt to the new environment, and improves their career adaptability. This contributes to increasing the productivity of these employees, thereby increasing the operational efficiency of the organization.
At the end, faculty lecturers discussed and exchanged more information regarding this contemporary topic.
