- Major in:
- Title in Vietnamese: Quản trị kinh doanh – Chuyên ngành nhà hàng khách sạn
- Title in English: Business Administration – Hospitality
- Code: 7340101
- Level: Undergraduate Mode of study: full-time
- Degree: Bachelor’s degree
- Program Objectives – POs
PO1: The learner has a professional working style, has a profound expertise, has a strong political ideology, whole heartedly serves the national socio-economic development.
PO2: The learner will become a professional manager at the Hotel and Restaurant of high-class domestic and foreign corporations. Learners are able to work independently and work in multinational environments under the high work intensity typical of hospitality industry; having creative thinking, analyzing, evaluating, synthesizing skills, flexible and effective ability to solve jobs.
The learner has a wide range of qualifications, comes with a spirit, professional working attitude, class, ability to use foreign languages - especially fluent English, meeting working standards in the environment. International competition market and global integration
PO3: Learners have a thorough understanding of scientific research methods, application of science and technology, creative independence to implement applied research related to Hospitality industry; Have creative, independent thinking; Having the ability to research and organize the effective implementation of research results into business activities in the enterprise, bringing about changes in business results while having the ability to self-study and study at the higher level according to international standards.
PO4: Learners have a high sense of discipline, collective spirit, proper awareness, standards of the role of individuals to families, as well as to society in the domestic environment and international integration constantly.
- Expected learning Outcomes- ELOs
|
GROUP OF ELOs |
Description |
Description of ELOs |
|
Basic knowledge |
Political theory
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ELO1: Understand in a systematic and standard way the basic knowledge of political theory and scientific thinking serves as a foundation for the study, research and work in the hospitality industry as well as the related branches in tourism field. |
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Natural and social |
ELO2: Employ good knowledge of natural sciences and social sciences to support the orientation and comprehensive development of careers in hospitality business as well as related industries in the field of tourism. |
|
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General Knowledge
|
Sector knowledge base on economics, business administration and finance and accounting. |
ELO3: Understand fundamental theories of economic science, management science, as the foundation and methodology for building academic thinking, development orientation, research, working in the field of hospitaity ELO4: Apply gain basic knowledge of Marketing, finance, accounting in planning and operating business activities of hospitality field . |
|
Major knowledge |
Specialized knowledge about human resource management of hospitality , room management, food management, quality management of hotel and restaurant |
ELO5: Master systematically knowledge of development history, industry characteristics, organizational structure, business operation management principles, allocation of resources, monitoring and supervising and training system development, Professional service standards, international trends in the field of hospitality industry ELO6: Apply Hospitality professional knowledge and skills in operating operations, including direct (Front of the house) as well as support (Back of the house), operation as well as business). ELO7: Understand the extensive application of in-depth knowledge of marketing management, sales management, change management, crisis risk management, Big Data in the hospitality business.. ELO8: Design at the level of simple planning, business projects related to hospitality field. |
|
ProfessionalSkills |
Skills related to practical management activities in the specialized field. |
ELO9: Pratice Mastering skills of all three disciplines: Chamberkeeping (Housekeeping), Cuisine (Food & Beverage), Lobby (Front Office) is trained and appraised through Vietnam Tourism Certificate VTOS as well as internship program at international standard hotels during the 3 summer semesters. ELO10: Analyze get financial reports, report on business results, situations, service quality, competitors, market trends ... and some practical issues of enterprises or studies ELO11: Develop sharp thinking, creative to initially participate in the process of planning, organizing, evaluating business as well as starting a business in the field of hospitality, can continue to study and research independently in higher education levels. |
|
General Skills
|
Soft Skill |
ELO12: Perfect essential skills such as communication, negotiation negotiations, writing and presentation, time management, situation handling, complaint resolution ... in the hospitality business field in a mature and professional manner.. |
|
Languages skill |
ELO13: Master English for working in an international integration business environment, achieving minimum English proficiency level B2 (international), IELTS 5.5 or above (or other equivalent certificates). Encourage extra foreign language learning. |
|
|
Informatic skills |
ELO14: Master Computer skills with international MOS certification ³ 750 points and some supporting software such as OPERA, SCALA, SMILE, IHOTELIER ... to work in Hotel restaurant business environment |
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Attitude and social awareness |
Attitude, behavior and social awareness
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ELO15: Commit strictly abide by National laws and regulations of working organizations. ELO16: Display ethical, enthusiastic and professional working style, teamwork with the spirit of progress, high responsibility, community service and sustainable development. |