Publications

1

Ho, C. Q., Hensher, D. A., Mulley, C., & Wong, Y. Z. (2018). Potential uptake and willingness-to-pay for Mobility as a Service (MaaS): A stated choice study. Transportation Research Part A: Policy and Practice, 117, 302–318.

2

Ho, C. Q., Mulley, C., & Hensher, D. A. (2020). Public preferences for mobility as a service: Insights from stated preference surveys. Transportation Research Part A: Policy and Practice, 131, 70–90.

3

Hensher, D. A., Mulley, C., Ho, C., Wong, Y., Smith, G., & Nelson, J. D. (2020). Understanding Mobility as a Service (MaaS): Past, present and future. Elsevier.

4

Hensher, D. A., Ho, C. Q., & Reck, D. J. (2021). Mobility as a service and private car use: Evidence from the Sydney MaaS trial. Transportation Research Part A: Policy and Practice, 145, 17–33.

5

Ho, C., & Mulley, C. (2015). Intra-household interactions in transport research: A review. Transport Reviews, 35(1), 33–55.

6

Reck, D. J., Hensher, D. A., & Ho, C. Q. (2020). MaaS bundle design. Transportation Research Part A: Policy and Practice, 141, 485–501.

7

Mulley, C., Ho, C., Balbontin, C., Hensher, D., Stevens, L., Nelson, J. D., & Wright, S. (2020). Mobility as a service in community transport in Australia: Can it provide a sustainable future? Transportation Research Part A: Policy and Practice, 131, 107–122.

8

Ho, C. Q., Hensher, D. A., & Reck, D. J. (2021). Drivers of participant's choices of monthly mobility bundles: Key behavioural findings from the Sydney Mobility as a Service (MaaS) trial. Transportation Research Part C: Emerging Technologies, 124, 102932.

9

Ho, C., & Mulley, C. (2013). Tour-based mode choice of joint household travel patterns on weekend and weekday. Transportation, 40(4), 789–811.

10

Ho, C. Q., Hensher, D. A., Reck, D. J., Lorimer, S., & Lu, I. (2021). MaaS bundle design and implementation: Lessons from the Sydney MaaS trial. Transportation Research Part A: Policy and Practice, 149, 339–376.

11

Ho, C. Q., & Mulley, C. (2013). Multiple purposes at single destination: A key to a better understanding of the relationship between tour complexity and mode choice. Transportation Research Part A: Policy and Practice, 49, 206–219.

12

Ho, C., & Mulley, C. (2015). Intra-household interactions in tour-based mode choice: The role of social, temporal, spatial and resource constraints. Transport Policy, 38, 52–63.

13

Hensher, D. A., Ho, C., & Mulley, C. (2015). Identifying preferences for public transport investments under a constrained budget. Transportation Research Part A: Policy and Practice, 72, 27–46.

14

Mulley, C., Nelson, J. D., Ho, C., & Hensher, D. A. (2023). MaaS in a regional and rural setting: Recent experience. Transport Policy, 133, 75–85.

15

Mulley, C., Ho, C., Ho, L., Hensher, D., & Rose, J. (2018). Will bus travellers walk further for a more frequent service? An international study using a stated preference approach. Transport Policy, 69, 88–97.

16

Echaniz, E., Ho, C. Q., Rodriguez, A., & dell'Olio, L. (2019). Comparing best-worst and ordered logit approaches for user satisfaction in transit services. Transportation Research Part A: Policy and Practice, 130, 752–769.

17

Ho, C. Q. (2022). Can MaaS change users' travel behaviour to deliver commercial and societal outcomes? Transportation Research Part A: Policy and Practice, 165, 76–97.

18

Perera, S., Ho, C., & Hensher, D. (2020). Resurgence of demand responsive transit services – Insights from BRIDJ trials in inner west of Sydney, Australia. Research in Transportation Economics, 83, 100904.

19

Li, Z., Hensher, D. A., & Ho, C. (2020). An empirical investigation of values of travel time savings from stated preference data and revealed preference data. Transportation Letters, 12(3), 166–171.

20

Hensher, D. A., Greene, W. H., & Ho, C. Q. (2016). Random regret minimization and random utility maximization in the presence of preference heterogeneity: An empirical contrast. Journal of Transportation Engineering, 142(4), 04016009.

21

Hensher, D. A., Ho, C., & Knowles, L. (2016). Efficient contracting and incentive agreements between regulators and bus operators: The influence of risk preferences of contracting agents on contract choice. Transportation Research Part A: Policy and Practice, 87, 22–40.

22

Hensher, D. A., & Ho, C. Q. (2016). Experience conditioning in commuter modal choice modelling – Does it make a difference? Transportation Research Part E: Logistics and Transportation Review, 95, 164–176.

23

Xi, H., Li, Q., Hensher, D. A., Nelson, J. D., & Ho, C. (2023). Quantifying the impact of COVID-19 on travel behavior in different socio-economic segments. Transport Policy, 136, 98–112.

24

Ho, C. Q., Hensher, D. A., & Wang, S. (2020). Joint estimation of mode and time of day choice accounting for arrival time flexibility, travel time reliability and crowding on public transport. Journal of Transport Geography, 87, 102793.

25

Ho, C. Q., & Hensher, D. A. (2016). A workplace choice model accounting for spatial competition and agglomeration effects. Journal of Transport Geography, 51, 193–203.

26

Ho, C., & Mulley, C. (2013). Incorporating intrahousehold interactions into a tour-based model of public transport use in car-negotiating households. Transportation Research Record, 2343(1), 1–9.

27

Ho, C., Hensher, D. A., Mulley, C., & Wong, Y. (2017). Prospects for switching out of conventional transport services to mobility as a service subscription plans – A stated choice study. International Conference Series on Competition and Ownership in Land Passenger Transport.

28

Smith, G., Hensher, D. A., Ho, C., & Balbontin, C. (2023). Mobility-as-a-Service users: Insights from a trial in Sydney. European Transport Research Review, 15(1), 40.

29

Hensher, D. A., Ho, C., & Mulley, C. (2015). Identifying resident preferences for bus-based and rail-based investments as a complementary buy in perspective to inform project planning prioritisation. Journal of Transport Geography, 46, 1–9.

30

Hensher, D. A., Ho, C. Q., & Liu, W. (2016). How much is too much for tolled road users: Toll saturation and the implications for car commuting value of travel time savings? Transportation Research Part A: Policy and Practice, 94, 604–621.

31

Echaniz, E., Ho, C., Rodriguez, A., & dell'Olio, L. (2020). Modelling user satisfaction in public transport systems considering missing information. Transportation, 47(6), 2903–2921.

32

Mulley, C., & Ho, C. (2013). Evaluating the impact of bus network planning changes in Sydney, Australia. Transport Policy, 30, 13–25.

33

Ho, C. Q., Hensher, D. A., & Ellison, R. (2017). Endogenous treatment of residential location choices in transport and land use models: Introducing the MetroScan framework. Journal of Transport Geography, 64, 120–131.

34

Hensher, D. A., Li, Z., & Ho, C. (2015). The role of source preference and subjective probability in valuing expected travel time savings. Travel Behaviour and Society, 2(1), 42–54.

35

Hensher, D., Mulley, C., Ho, C., Nelson, J., Smith, G., & Wong, Y. (2020). Understanding MaaS: Past, present and future.

36

Ho, C., & Mulley, C. (2014). Metrobuses in Sydney: How high capacity and high frequency services are benefiting the metropolitan fringe. Research in Transportation Economics, 48, 339–348.

37

Verzosa, N., Greaves, S., Ho, C., & Davis, M. (2021). Stated willingness to participate in travel surveys: A cross-country and cross-methods comparison. Transportation, 48(3), 1311–1327.

38

Hensher, D. A., Ho, C. Q., & Ellison, R. B. (2019). Simultaneous location of firms and jobs in a transport and land use model. Journal of Transport Geography, 75, 110–121.

39

Hensher, D. A., & Ho, C. (2016). Identifying a behaviourally relevant choice set from stated choice data. Transportation, 43(2), 197–217.

40

Ho, C. Q., & Yamamoto, T. (2011). The role of attitudes and public transport service on vehicle ownership in Ho Chi Minh, Vietnam.

41

Ho, C. Q., Mulley, C., Shiftan, Y., & Hensher, D. A. (2016). Vehicle value of travel time savings: Evidence from a group-based modelling approach. Transportation Research Part A: Policy and Practice, 88, 134–150.

42

Kandanaarachchi, T. B., Nelson, J. D., & Ho, C. Q. (2024). Conceptualising trust and collaboration among stakeholders in MaaS ecosystems. Transport Policy, 157, 98–110.

43

Kandanaarachchi, T., Nelson, J., & Ho, C. (2024). Building trust and collaboration among the stakeholders in a mobility as a service ecosystem – Insights from two MaaS case studies. SSRN 4253442.

44

Hensher, D. A., Wei, E., Liu, W., Ho, L., & Ho, C. (2023). Development of a practical aggregate spatial road freight modal demand model system for truck and commodity movements with an application of a distance-based charging regime. Transportation, 50(3), 1031–1071.

45

Ho, C., Mulley, C., Tsai, C. H., Ison, S., & Wiblin, S. (2017). Area-wide travel plans – Targeting strategies for greater participation in green travel initiatives: A case study of Rouse Hill Town Centre, NSW Australia. Transportation, 44(2), 325–352.

46

Hensher, D. A., Balbontin, C., Ho, C. Q., & Mulley, C. (2019). Cross-cultural contrasts of preferences for bus rapid transit and light rail transit. Journal of Transport Economics and Policy, 53(1), 47–73.

47

Hensher, D. A., & Ho, C. (2015). The role of perceived acceptability of alternatives in identifying and assessing choice set processing strategies in stated choice settings: The case of road pricing reform. Transportation Research Part E: Logistics and Transportation Review, 83, 225–237.

48

Kandanaarachchi, T. B., Nelson, J. D., Hensher, D. A., Mulley, C., Wei, E., & Ho, C. (2025). Establishing a framework of support to scale in mobility as a service: Consolidated insights from the literature on potential governance frameworks. Research in Transportation Economics, 112, 101583.

49

Ho, C., & Hensher, D. (2014). Housing prices and price endogeneity in tenure and dwelling type choice models. Case Studies on Transport Policy, 2(3), 107–115.

50

Ison, S., Mulley, C., Mifsud, A., & Ho, C. (2014). A parking space levy: A case study of Sydney, Australia.

51

Ho, C. Q., Mulley, C., Shiftan, Y., & Hensher, D. A. (2015). Value of travel time savings for multiple occupant car: Evidence from a group-based modelling approach. Australasian Transport Research Forum 2015 Proceedings.

52

Hensher, D., Ho, C., Mulley, C., Nelson, J., Smith, G., & Wong, Y. (2020). MaaS trials – What have we learnt. In Understanding Mobility as a Service (MaaS). Elsevier.

53

Hensher, D. A., Ho, C., & Beck, M. J. (2017). A simplified and practical alternative way to recognise the role of household characteristics in determining an individual's preferences: The case of automobile choice. Transportation, 44(1), 225–240.

54

Hensher, D. A., & Ho, C. (2020). Obtaining direct and cross-fare elasticities from Opal e-data in Sydney, Australia. Journal of Transport Economics and Policy, 54(4), 289–316.

55

Mulley, C., & Ho, C. (2017). Understanding the determinants of walking as the basis for social marketing public health messaging.

56

Hensher, D. A., Ho, C., & Mulley, C. (2016). Disruption costs in bus contract transitions. Research in Transportation Economics, 59, 75–85.

57

Nelson, J. D., Mulley, C., Hensher, D. A., Ho, C., Xi, H., & Balbontin, C. (2025). The MaaS blueprint for regional towns and rural hinterlands.

58

Balbontin, C., Hensher, D. A., Ho, C., & Mulley, C. (2020). Do preferences for BRT and LRT change as a voter, citizen, tax payer, or self-interested resident? Transportation, 47(6), 2981–3030.

59

Ho, C. Q., & Hensher, D. A. (2017). Application of irrelevance of state-wise dominated alternatives (ISDA) for identifying candidate processing strategies and behavioural choice rules adopted in best–worst stated choice settings. Journal of Choice Modelling, 25, 40–49.

60

Ho, C. Q., & Mulley, C. (2013). Group travel and public transport use: The effect of fare discounts. Australasian Transport Research Forum 2013 Proceedings.

61

Hensher, D. A., Ellison, R., Ho, C. Q., & Weisbrod, G. (2017). How well does BRT perform in contrast to LRT? An Australian case study using MetroScan_TI.

62

Hensher, D., Nelson, J., Balbontin Tanhnuz, C., Ho, C., Wei, E., Mulley, C., et al. (2024). Establishing evidence of initiatives undertaken by non-mobility service providers that are aligned with sustainable travel behaviour change as a next generation focus of MaaS. SSRN 5000871.

63

Ho, C. Q. (2013). An investigation of intra-household interactions in travel mode choice [Doctoral dissertation]. University of Sydney.

64

Xi, H., Nelson, J. D., Mulley, C., Hensher, D. A., Ho, C., & Balbontin, C. (2025). Addressing transport disadvantages in regional and rural areas through integrated mobility services. Research in Transportation Economics, 114, 101650.

65

Hensher, D. A., Nelson, J. D., Wei, E., Kandanaarachchi, T., Balbontin, C., Ho, C., et al. (2025). Windows of change as precursors to changing travel behaviour aligned with sustainable mobility.

66

Militao, A. M., Ho, C., & Nelson, J. (2024). Mobility-as-a-Service (MaaS) and the potential of multiservices.

67

Tang, L., Ho, C. Q., Hensher, D., & Zhang, X. (2020). Demand for travel information: What, when and how much is required by urban travellers.

68

Hensher, D. A., Balbontin, C., Ho, C. Q., Mulley, C., Macário, R., & Stewart, A. (2019). Evaluating bus rapid transit and light rail transit on a level playing field in developed economies: A cross-cultural comparison. In Developing Bus Rapid Transit (pp. 68–89).

69

Balbontin, C., Hensher, D. A., Ho, C. Q., & Mulley, C. (2017). Cross-cultural contrasts of preferences for bus rapid transit and light rail transit. International Conference on Competition and Ownership in Land Passenger Transport.

70

Ho, C. (2025). Integrating on-demand transport into the public transport network: Assessing the value for money of replacing fixed routes. Transportation Planning and Technology, 48(7), 1481–1505.

71

Hansson, L., & Ho, C. (2025). Workshop 7b report: Sustainable transport systems designed to meet the needs of both users and residents. Research in Transportation Economics, 111, 101579.

72

Smith, G., & Ho, C. (2024). Workshop 5 report: New service models – Governing emerging mobility services. Research in Transportation Economics, 103, 101398.

73

Ho, Q. C., & Ho, L. (2018). Crowding on trains and platforms: A new approach to big data. Proceedings of the Computer-Aided Systems in Public Transport (CASPT) Conference.

74

Nelson, J. D., Xi, H., Mulley, C., Hensher, D. A., Ho, C., & Balbontin, C. (2024). Insights from users and providers of regional and rural mobility services, current and future.

75

Nelson, J. D., Mulley, C., Xi, H., Hensher, D., Ho, C., & Balbontin, C. (2023). Drivers and barriers towards Mobility-as-a-Service (MaaS) in regional and rural areas: Insights from service providers and end users.

76

Balbontin, C., Hensher, D. A., & Ho, C. (2023). Light commercial vehicles destination choice: Understanding preferences relative to the number of stops and tour-based trip type. Transportation Research Part E: Logistics and Transportation Review, 171, 103042.

77

Kandanaarachchi, T., Nelson, J. D., & Ho, C. (2022). Building trust and collaboration among the stakeholders in a Mobility as a Service ecosystem – A theoretical framework.

78

Verzosa, N., Greaves, S., Ho, C., & Davis, M. (2018). Willingness to participate in travel surveys: A cross-country and cross-methods comparison. 40th Australasian Transport Research Forum.

79

Ho, C., & Mulley, C. (2016). Developing good practice outcomes in passenger transport: Strategic policy and practical implementation. Research in Transportation Business & Management, 100(20), 1–2.

80

Ho, C. (2013). Interpersonal cooperation in tour-based mode choice: The role of household resources and spatial setting. 13th World Conference on Transport Research.

81

Ho, C., Mulley, C., & Shaz, K. (2012). Data inconsistencies detection and correction: An application to identifying joint household travel from the household travel survey. 1st European Symposium on Quantitative Methods in Transportation Systems.

82

Hensher, D. A., Nelson, J. D., Balbontin, C., Ho, C., Wei, E., Mulley, C., et al. (2026). Establishing evidence of initiatives undertaken by non-mobility service providers that are aligned with sustainable travel behaviour change as a next generation focus of MaaS. Transportation Research Part A: Policy and Practice, 205, 104889.

83

Hensher, D. A., Wei, E., Nelson, J. D., Kandanaarachchi, T., Mulley, C., et al. (2026). Establishing the level of support for transport initiatives which make a positive impact on travel behaviour.

84

Win, A. T., Nelson, J. D., & Ho, C. (2025). Perceptions of autonomous vehicles among older adults and people with physical disability. Journal of Urban Mobility, 8, 100165.

85

Ho, C., & Yamamoto, T. (2025). Exploring user choices and societal implications of MaaS. In The Routledge Handbook of Sustainable Urban Transport.

86

Ho, C., & Yamamoto, T. (2025). Unleashing the potential: Exploring user choices and societal implications of MaaS. In The Routledge Handbook of Sustainable Urban Transport (p. 293).

87

Smith, G., & Balbontin, C. (2025). Workshop 7a report: Sustainable transport systems designed to meet the needs of both users and residents. Research in Transportation Economics, 112, 101578.

88

Ho, C. (2024). Integrating on-demand transport into an existing transport network: A data-driven simulation approach. International Conference Series on Geotechnics, Civil Engineering and Structures.

89

Tsai, P., Ho, C., McGinn, E., Jamaldeen, M., Adams, D., & Tsamassiros, P. (2023). Measuring amenity benefits of public realm in railway station precincts. Australasian Transport Research Forum (ATRF), 44th, 2023, Perth.

90

Hensher, D. A., Ho, C., & Reck, D. J. (2020). Is there a relationship between private car use and subscribing to mobility as a service (MaaS) bundles?

91

Ho, C. Q., & Mulley, C. (2017). Understanding the determinants of walking as the basis for social marketing public health messaging. Emerald Group Publishing Limited.

92

Ellison, R., Hensher, D., & Ho, C. Q. (2017). Endogenous treatment of residential location choices in transport and land use models: Introducing the MetroScan framework. Pergamon Elsevier.

93

Ho, C., & Mulley, C. (2015). How much walking do Sydneysiders do in their daily life? Evidence from the Household Travel Survey. Journal of Transport & Health, 2(2), S21.

94

Ho, C., & Hensher, D. A. (2015). Greening demand chains in urban passenger transport: Emissions saving from complex trip chains. In Green logistics and transportation: A sustainable supply chain perspective.

95

Hensher, D. A., & Ho, C. (2014). Recognising the irrelevance of statewise–dominated alternatives in defining the composition of a choice set.

96

Ho, C., & Tirachini, A. (n.d.). Mobility-as-a-Service and the role of multimodality in the decarbonization of urban passenger mobility. SSRN 4218500.

97

Militao, A. M., Ho, C., & Nelson, J. (n.d.). Mobility-as-a-Service (MaaS) and the potential of multiservices: How bundled services and gamified rewards influence user adoption. SSRN 5318915.

Research projects

1

Sydney Mobility as a Service (MaaS) Trial – Đại học Sydney (đồng nghiên cứu chính): Thử nghiệm MaaS thực địa lớn nhất Úc, công bố hàng loạt bài báo về hành vi đăng ký gói MaaS và ảnh hưởng tới sử dụng xe cá nhân.

2

MaaS in Regional and Rural Areas – Nghiên cứu về triển khai MaaS tại các khu vực nông thôn và bán nông thôn (2023–2025).

Patents

1

N/A

Books

1

Hensher, D. A., Mulley, C., Ho, C., Wong, Y., Smith, G., & Nelson, J. D. (2020). Understanding Mobility as a Service (MaaS): Past, present and future. Elsevier.